Getting Help with Scaffold

We’re here to make sure you get the most out of Scaffold. Whether you’re using Scaffold Lite or Scaffold PRO, there are multiple ways to get help, find answers, and reach our support team.

1. In-Module Help Links

At the top of every Scaffold module, you’ll find quick links to Documentation and Support. These links take you directly to the most relevant setup guides, tutorials, or troubleshooting articles for that specific module.

2. Always-Updated Documentation

The official Scaffold documentation at getscaffold.app/docs is your primary source for product information.

It’s updated regularly to reflect the latest theme releases, new modules, and feature improvements. Bookmark it for quick reference whenever you need guidance.

3. Contacting Support

If you need personalized help, our support team is available through multiple channels:

• Phone: +1 (215) 607-8620

• Email: support@getscaffold.app

• Live Chat: Use the chat widget at the bottom right corner of any page on our website for real-time assistance.

Our support specialists are available during regular business hours and will respond as quickly as possible.

4. Scaffold Support Portal

Every Scaffold user has access to our Support Portal, where you can:

• View and manage existing tickets

• Track response updates

When you download Scaffold Lite or Scaffold PRO, you’ll automatically receive an email invitation to create your login for the Scaffold Support Portal.

Once registered, you can log in anytime to manage your requests at:
👉 getscaffold.app/support

5. When to Use Each Option

Tip: For the fastest resolution, include screenshots, page URLs, and a short description of what you’re trying to do when submitting a support request.